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Find answers, explore help topics, or get in touch with our support team to optimize your business verification.

Getting Started

4 articles
Article 1

How to complete your initial setup

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Article 2

Connect your first data source

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Article 3

Invite your team members

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Article 4

Understand your dashboard

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FAQ

Frequent questions

This usually means a newly connected source is still syncing, credentials need to be refreshed, or the selected date range has no settled activity yet. Start by checking connected integrations, sync status, and the current reporting window.

Most initial connections begin surfacing data within a few minutes, while historical imports and larger Amazon or ad-platform accounts can take longer. Ongoing syncs typically refresh on a scheduled cadence after the first full import.

Yes. Owners can invite internal team members so finance, operations, and growth teams can collaborate from the same verified dataset while keeping the right business access boundaries in place.

Open your account and billing settings, update the payment method on file, and review the latest invoice history. If you are on a custom plan, the support team can help coordinate changes.

Truence supports core commerce, financial, and growth workflows including Amazon, ad platforms, bank-linked verification flows, billing data, analytics sources, and related operational integrations.

Support Access

Still need help?

Our team of product experts are available to help you with integrations, account setup, and any technical questions you may have.

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